Frequently Asked Questions


Upward Digital Marketing Group - Westerville Ohio

How are we different?

Many digital marketing agencies recommend “cookie-cutter” services, regardless of your situation, competition and budget. We provide solutions and strategies unique to your business because we want your business to grow.

How can you help my business?

88% of purchasing decisions occur online before buyers spend their money. Today, buyers use the internet to search, research and check out reputations of sellers before buying their products or services. We provide solutions to optimize your online presence for today’s buyers.

what type of clients do we work with?

Generally, we work with business owners and managers looking for a partner to help optimize and grow their business.  These businesses include dental & medical professionals, retail centers, entertainment, real estate, financial & insurance professionals, start-ups, non-profits, creatives, churches and more!

How do we work with you?

We can work together in a variety of ways, based upon your needs. This includes consulting, one-time project implementations, and ongoing managed services. We believe the most effective and efficient strategy is via an ongoing partnership, but we also realize every business has different needs and budgets.

How much does this cost?

It is difficult to provide a “one size fits all” answer without knowing more about your business and specific goals. We provide ongoing and project-based solutions.  Schedule an exploratory call or send us an email so we can learn about your business and then provide pricing for you.

Is there a long term commitment?

Regarding ongoing solutions, we offer both annual and monthly plans. Annual plans provide greater overall savings, but month-to-month plans give you the flexibility to work with us as a trial (month-to-month plans require a 30 day cancellation notice). We also offer project-based solutions, and on-site & off-site consultations.

Can’t we manage digital marketing ourselves?

Of course you can! But ask yourself this: Do you hire an accountant to prepare and file your business taxes? Do you hire an IT professional to manage your technology needs? You do this most likely because you lack the time, energy or knowledge to deal with those areas. It’s no different with today’s ever-changing digital marketing. Our knowledge and experience will save you time, money and headaches, allowing you to focus on running your business.

How do we start?

Schedule a call or send us an email , so we can learn about your business, objectives, and challenges. We will then provide you with options and pricing.


Ready to learn how we can help your business?

The secret of getting ahead is getting started.
— Mark Twain